• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the Mitsubishi, it usually takes 4-6 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 3-5 business days. A few of the parts ordered from the manufacturer may take up to 7-9 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 3-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• We do not ship keys or locks.

• Call us to arrange for any returns at or you may email customer service at .
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts.
• Parts must be resalable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Special order tools are not returnable.
• Electrical parts are not returnable.
• Some special order parts are not returnable (please contact us).
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% will apply.