Call us to arrange for any returns at 1-708-460-4545 or you may email customer service at parts[at]bmwpartsworldwide.com . A copy of the invoice will need to be included with the return. There is a 20% restocking fee charged against all returned parts. Parts must be resalable and in the original packaging. We cannot take back used parts. We cannot take back installed or tried parts. Special order tools are not returnable. Electrical parts are not returnable. Some special order parts are not returnable (please contact us). We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria. Return request need to be within 30 days of receipt.
Cancellation Policy An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession. If the cancelled part was special ordered from the manufacturer a return fee of 20% will apply.